Based on the type of classes we offer at our studio we recommend: Athletic wear such as opaque fitted leggings, sports bra, and or tank tops/t-shirts. Make sure it’s comfortable and you can move freely.

No undergarments are allowed to be used in place of workout attire.

No Jewelry allowed in class as it may damage the Aerial material, may hurt you or your instructor and potentially damage your own jewelry.

1) Upon entering the studio please remove your shoes and place them in the available shoe rack;

2) Before leaving the studio, please throw away your rubbish and place any used items/materials back to their original location;

3) Please disinfect yoga mats and blocks after usage (disinfectant spray available at the studio);

4) Please clean up and tidy after yourself in the studio.

• No food or drinks in class except for bottled drinks.

• No chewing gums allowed.

Please be mindful and respectful of our instructors and students and their right to privacy.Taking pictures and filming is not allowed in our classes. If you wish to take pictures or film yourself (which we encourage under the correct guidelines and allocated time) you are welcome to do so during the following:

• After/Before Class

• Private Sessions

• Private Space Rentals

• Parties

Avoid using your phone in class to text and call, we appreciate that you set your phone to silent prior to class to avoid disruptions. Please let the instructor know if you need to take a call and kindly step outside.

Please use the Crash mats provided whenever training.

Packages and memberships activate upon purchase.

** Ramadan Deal - the applicable discount runs in numbers of 5’s - 10%/15%/20%/25% - if your amount of clases falls in-between the applicable discount would be the lower number.

Our Unlimited Monthly Memberships are available for: 1, 3 or 6 Months.

* Auto payments monthly basis for 3 and 6 months;

* Access to all Classes according to your level and Open Trainings;

* Unlimited number of Classes;

* 1 Month Unlimited can be paused for 7 days total.

* 3 Months Unlimited can be paused for 15 days total.

* 6 Months Unlimited can be paused for 30 days total.

* In case of cancellation of 3 and 6 months contract, an e-mail must be sent to contact@aeriallab.me AT LEAST 25 days prior of next payment. Within the 25 days the Studio holds the right to charge for the following month.

* The Aerial Lab Studio holds no responsibility over the students commitment upon their memberships;

* No Cancellation fees or penalties

* Non Refundable

* Non Transferable

All of our payments and purchases are processed ONLINE. Note we DO NOT accept or process cash payments.

• The Aerial Lab studio is not responsible to keep track of your bookings and package expiry dates.

• Please keep an active email and phone number in your file so we can reach you in case of changes in the schedule/class cancelations.

Things you can do to help you stay in track: Download our application, you can see your credits and expiry there; sign up to our newsletter and stay up to date with updates; if you are traveling or due to illness/accident please reach the Studio directly for further assistance.

WE DO NOT OFFER WALK-IN OPTION. All our classes must be pre-booked in advance online through our platform/website.

PLEASE NOTE that we require a minimum of 2 students (excl. Class Pass) per group class for it to happen. If bookings fall under 2 students and/or there is cancellations, we – Aerial Lab Studio – reserve the right to cancel this class and notify the members. – Refer to Cancellation Policy.

OUR CANCELLATION POLICY IS OF 12-HOUR. If you cancel your class more than 12 hours before its scheduled start time, your credit will return to your account, and you will be able to reschedule. However,

IF YOU CANCEL WITHIN THE 12-HOUR PERIOD, THE CLASS WILL BE DEDUCTED TO YOUR ACCOUNT WHICH MEANS YOU WILL LOSE THE CREDIT AND NOT BE ABLE TO RESCHEDULE. All Classes and packages are non transferable and non refundable.

(Studio Rentals cancellation policy is of 24hr)

Our late grace policy is of STRICT 5 minutes. If you are late more than 5 minutes, please DO NOT come in class. This is a safety issue as by missing part of the warmup students are prone to injury, also we ask you to respect both instructors and students by NOT disrupting the class and the experience we aim to provide.

If there is a Waitlisted student and willing to join at the studio, your slot will be attributed to the waitlist student.

Please note that: You will NOT be allowed to reschedule the class and will NOT be refunded your credit or money. We recommend you arrive at the studio at least 10 minutes prior the class insuring you will be on time.

When Classes are full, you can sign up to be on the Waitlist. You will be getting a notification up until 2 hours prior to start of class if you were moved from the waitlist to enrolled in class. However, if you cannot make it to class, please remove yourself from the waitlist AT LEAST 12 hours prior to make space for another student/member. If you are enrolled and cancel within the 12 hours period, you will be charged the class and it will count as a late cancellation/no show. Cancellation policy apply. Preference for any available spots will be given in order of where you are positioned on the Waitlist.

A member of Aerial Lab Studio is an individual with an ACTIVE membership/package (EXCL. Single Classes and/or First Visit deals). If a package Is expired the individual will fall under the Non-member category.

Note that in a semi private (2 people) and/or group private (3+ people) the cancellation policy of 12hr applies. If one of the students wishes to cancel within the 12hr period, the class credit will be charged. There is no re-schedule possibility and/or refund. The other students may still attend at their discretion to not loose the credit.

All Group Classes/Open Training/Private Classes/Studio Rental purchases are non-refundable.

Once you make a purchase, please make sure you know its expiry date and to use all your credits prior expiring. We will not extend the expiry date, however we do offer the option to freeze your membership/package in case of travel, illness or accident (provided proof), for a ONE time, and MAXIMUM period of 10 days.

Our Group Classes and Open Trainings/Studio Rentals sign ups are permitted for adults only (18yrs old +).

For Kids and Teens we offer Private Classes. ALL PARTICIPANTS UNDER 18 MUST HAVE A PARENT OR LEGAL GUARDIAN INVOLVED IN THEIR ENROLMENT IN CLASS/WITH THE STUDIO AND MUST COMPLETE OUR PARENTAL CONSENT FORM.

Open Training is limited to 4 spaces per the hour. You must book your open training slot in our platform/website at least 1 hour prior.

Open Trainings are for personal use (practice, rehearsals, personal videotaping, etc.), and are not for profit or instructional purposes. Please note, if guidelines are not adhered to we reserve the right to end your rental early without refund.

Facility Rentals MUST be booked at least 24hours in advance, provided availability. 24 Hour cancellation policy applies. Within 24hr cancellation NOTE your credits are non refundable.

NOTE - Please make sure you leave the studio as you found it. DO NOT leave any trash behind, and make sure the AC and lights are OFF.

50% of total event cost must be paid at time of booking in order to confirm your reservation. The other 50% must be paid 24hours before the event.

When booking an event, the group size MUST be selected/the studio informed. If the number of people changes and, therefore, changing the rate, you MUST let the studio know at least 24 hours in advance in order to update the information. We will not be able to adjust the rate of any changes to group size after this time.

In case of cancelation, up to 5 days before the event, 75% of the total event cost refunded to your credit card or you can reschedule for no extra charge. If you cancel less than 5 days before your event, 50% of the totally event cost refunded to your credit card. You will not be able to reschedule unless paying for another party. Please note, cancelation can be made no later than 24 hours prior to the event start time. Any cancelation within the 24 hour time period prior to event start time will receive no refund.

Absolutely no refunds on full charge for late comers or late cancelations.

Lateness will result in a shorter event time with the discretion of the instructor/studio regarding proceeding or not. (Over 15 minutes late to an event may result in cancellation of your event). We can only accept ONE credit card for payment.

You agree that Aerial Lab Est. is in no way responsible for the safekeeping of your personal belongings while you are present in the Studio. You assume all risk of loss for any of your personal belongings.

CCTV is installed at the entrance of our studio, to monitor building security and assist in crime prevention and detection.

We operate our CCTV in accordance with the guidance issued by the local data protection authority in each country. Aerial Lab collects this data as part of its role as a service provider to you, and to ensure the health and safety of our staff and visitors to our sites. We will not hold images for longer than necessary and will dispose of them securely.

By signing your initial "Membership" contract and/or attending classes, events, activities, and other programs and using the Aerial Lab studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the Aerial Lab Circus workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that Aerial Lab Circus strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by instructors. In consideration of being allowed to participate in and access the Aerial Lab Circus classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Aerial Lab Circus classes and studio facilities, (2) release, indemnify, and hold harmless Aerial Lab Circus, subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Aerial Lab Circus classes or Aerial Lab Circus studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Aerial Lab Circus classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in Aerial Lab Circus classes and use of studio facilities, and should not be participating in any classes.

If in any circumstance, by complain of an instructor or student/member, there is a case of misbehavior, disrespect, continuous disruptions of class or disobedience, the respective person will be notified, and Aerial Lab holds the right to cancel and forbid their membership and further classes or trainings in Aerial Lab.